Your Privacy at ReachOut Psychosis

Our policy was last updated on November 23rd 2018

If you have any questions, please contact us at BCSS 

by phone 604 - 270 - 7841 or by email

This Privacy Policy is applicable to the B.C. Schizophrenia Society (“Company”) and sets out our policy on the gathering and use of information on this website and our other websites (collectively “Sites”). The Company is committed to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and electronic documents act.


There may be links from our sites to other websites; note that this privacy policy applies only to our sites and not to the websites of other companies or organizations to which our sites may be linked. 


You must check on any linked websites for the privacy policy that

applies to that organization and / or make any necessary inquiries in

respect of that privacy policy with the operator of the linked site.

These links to third party websites are provided as a convenience and

are for informational purposes only. The Company does not endorse,

and is not responsible for, these linked websites.Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. 


Your use of our Sites signifies your

acknowledgement and consent to our Privacy Policy. 

If you do not agree to this Privacy Policy, please do not continue 

to use our sites



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We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

Personal information you share with us is stored on our database servers at Company data centres (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.
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The company, in common with many web site operators may use standard technology called "cookies" on its sites. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your web browser; however, some areas of the sites may not function properly if you do this. Cookies can also be cleared from your browsers preference menu at any time.
The following additional information applies to our sites that require registration. Generally, you are not required to provide personal information as a condition of using our sites, except as may be necessary to provide you with a product of service that you have requested. However, some of our sites are restricted to certain individuals such as health care professionals or our prescription drug patients and we may require these individuals to register upon entry by providing us with certain information.
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The Company considers the protection of children's privacy, especially online to be of the utmost importance. We do not knowingly collect or solicit personal information from children, nor do we allow them to become registered users of, or to request information through, our sites or help-seeking information lines.
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The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.
Personal information is information about you that identifies you, a family member or loved one as an individual; for example, your name, address, email, or telephone number
We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, contact us forms, and the like. On some of our sites, we ask you to provide self-assessment information to help tailor and connect you with the most appropriate resources possible. We may also ask you to provide additional information such as noted above so that we may contact you to provide additional services, information, or to resolve complaints or concerns. 
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Before forwarding us any personal information, please be advised that any information gathered on our sites may be used in the aggregate for research and development relating to our sites and/or for future site development, and, if you ask us to, to send you information or connect you with resources locally. In particular, we may use information gathered about you for the following purpose: To monitor interest in our range of products, services, or content, and to assist us in tailoring the content of our sites to your needs by collecting information about your preferences through tracking of patterns and page-views on our sites; and in circumstances where you have indicated that you wish to receive additional information to send you information about us and the services we offer in your are.
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With the permission of an online visitor, information submitted at the time of registration or submission may be used only for the purposes indicated by the Company at the time of collection. If a visitor objects to such use for any reason, he/she/they may prevent that use, either by email request of by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt out, please contact us as described above. 

If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it. 


By using this Site or any other The Company Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.


Your continued use of the sites signifies your acceptance of these terms and changed in effect at the time of use